Privacy Policy

Vision Peak Agency Inc.
(United States & European Union)

Last updated: 23 December 2025

1. Introduction

This Privacy Policy explains how Vision Peak Agency Inc. (“Vision Peak,” “we,” “us,” or “our”) collects, uses, processes, stores, and protects personal data when you interact with our website, services, or AI-powered systems.

This policy applies to:

  • United States residents (including CCPA/CPRA and other state laws)

  • European Union / EEA residents (GDPR)

  • Website visitors

  • Leads and prospects

  • Clients and their authorized representatives

  • End-users interacting with AI, automation, chat, or voice systems deployed by Vision Peak on behalf of clients

2. Company Information (Data Controller)

Legal name: Vision Peak Agency Inc.
Address: 5257 NE Martin Luther King Jr. Blvd., Suite 202V, Portland, Oregon 97211
Phone: (503) 594-4974
Email: [email protected]
Jurisdiction: United States

3. Categories of Personal Data Collected

3.1 Identifiers & Contact Information

  • Name

  • Email address

  • Phone number

  • Business name

3.2 Internet & Usage Data

  • Device and browser data

  • Pages visited

  • Interaction data

  • Referral sources

  • Cookie identifiers

  • Analytics and advertising performance data

3.3 Communications & AI Interaction Data

  • Chat AI conversations

  • Voice AI call logs

  • Automated workflow inputs and outputs

  • Emails, forms, and support communications

Conversation logs and AI interaction data may be stored for operational, compliance, quality assurance, and optimization purposes.

3.4 Commercial & Billing Data

  • Payment status and transaction metadata

Vision Peak does not store full payment card data. Payments are processed by third-party providers.

4. Purposes of Processing

We process personal data to:

  • Deliver and operate our services

  • Provide AI, automation, marketing, and consulting solutions

  • Manage leads, clients, and support requests

  • Operate automated decision-making systems

  • Process payments and invoices

  • Analyze website and campaign performance

  • Run advertising, retargeting, and conversion tracking

  • Comply with legal and regulatory obligations

  • Protect security, prevent fraud, and enforce agreements

5. Legal Bases for Processing (GDPR)

Where applicable, we rely on:

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations

  • User consent (cookies, marketing, tracking)

  • Explicit consent where required by law

6. Automated Decision-Making & AI Systems

Vision Peak deploys automated decision-making systems, including AI-powered chat, voice, and workflow automation.

These systems may:

  • Qualify or route leads

  • Trigger automated actions

  • Generate AI-driven responses

  • Execute predefined business logic

Automated decisions are based on client-defined parameters. Vision Peak does not guarantee outcomes, accuracy, or business results produced by AI or automation systems.

7. Data Processing on Behalf of Clients (Critical)

When Vision Peak processes personal data on behalf of a client, we act as a data processor (GDPR) or service provider (CCPA/CPRA).

In such cases:

  • The client is the data controller

  • The client is responsible for:

    • Lawful data collection

    • End-user disclosures and consent

    • Compliance with applicable laws

  • Vision Peak processes data solely according to client instructions

Vision Peak does not determine the legal basis for client data and is not responsible for client misuse, unlawful data collection, or non-compliant deployment of AI systems.

8. Data Retention

We retain data only as long as necessary:

  • Leads & communications: Up to 3 years after last interaction

  • Client data: Duration of contract + reasonable post-termination period

  • AI interaction logs: Retained for operational and compliance purposes unless deletion is requested and legally permissible

  • Billing records: As required by law

9. Data Sharing & Service Providers

We may share data with trusted third parties, including:

  • CRM: Go High Level

  • Analytics: Google Analytics (GA4)

  • Advertising: Google Ads, Meta Ads

  • AI infrastructure: OpenAI

  • Automation: n8n

  • Payments: Stripe

Each provider processes data under its own privacy policies and contractual obligations.

10. International Data Transfers

Data may be processed outside the user’s country, including in the United States. Where required, we rely on appropriate safeguards such as contractual protections and standard data protection clauses.

11. Advertising, Tracking & Cookies

We use cookies and tracking technologies for:

  • Analytics

  • Advertising

  • Retargeting

  • Conversion measurement

Cookie usage is governed by our Cookie Policy, referenced in this document.

12. Security Measures

We implement reasonable technical and organizational safeguards, including:

  • Access controls

  • Secure hosting environments

  • Encryption where applicable

  • Periodic security reviews

No system can be guaranteed 100% secure.

13. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect data from individuals under 18.

14. Your Rights

United States

Depending on your state, you may have rights to:

  • Access, delete, or correct personal data

  • Opt out of targeted advertising or profiling

  • Request data portability

European Union (GDPR)

You have the right to:

  • Access, rectify, or erase data

  • Restrict or object to processing

  • Data portability

  • Lodge a complaint with a supervisory authority

Requests can be sent to: [email protected]

15. Third-Party Websites

We are not responsible for the privacy practices of third-party websites linked from our site.

16. Relationship to Terms & Conditions

This Privacy Policy is incorporated by reference into Vision Peak’s Terms & Conditions. Use of our services constitutes acceptance of both documents.

17. Policy Updates

We may update this policy periodically. Changes will be posted with a revised “Last updated” date.

18. Contact

Vision Peak Agency Inc.
5257 NE Martin Luther King Jr. Blvd., Suite 202V
Portland, Oregon 97211
Email: [email protected]
Phone: (503) 594-4974

COOKIE POLICY

Vision Peak Agency Inc.

Last updated: 23 December 2025

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve functionality, analytics, and advertising performance.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

Required for basic website functionality and security.

2.2 Analytics Cookies

Used to analyze website usage and performance, including:

  • Google Analytics (GA4)

2.3 Advertising & Tracking Cookies

Used for:

  • Conversion tracking

  • Retargeting

  • Ad performance measurement

Providers include:

  • Google Ads

  • Meta Ads

3. Legal Basis (GDPR)

  • Necessary cookies: Legitimate interest

  • Analytics & advertising cookies: Consent

4. Consent Management

Visitors are presented with a cookie consent banner and may:

  • Accept all cookies

  • Reject non-essential cookies

  • Modify preferences at any time

We honor Global Privacy Control (GPC) and Do Not Track (DNT) signals where legally required.

5. Third-Party Cookies

Third-party providers may place cookies on your device under their own privacy policies. Vision Peak does not control these cookies directly.

6. How to Manage Cookies

You can manage or delete cookies through:

  • Our cookie banner

  • Your browser settings

Disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Cookie Policy periodically. Updates will be posted on this page.

8. Contact

For questions about cookies or data usage, contact:

[email protected]

What’s Next (Optional but Strongly Recommended)

If you want, I can now:

  1. Harden your Terms & Conditions (AI liability, automation disclaimers, indemnities)

  2. Draft a Client Data Processing Addendum (DPA)

  3. Create a short-form privacy notice for landing pages and funnels

Tell me which one you want next, and I will proceed immediately.